Stay Terms and Conditions

Welcome to Stay! These Terms and Conditions govern your use of our online casino platform and services. By creating an account or using our website, you agree to be bound by these terms. We operate under the license of Hollycorn N.V., regulated by Curaçao Antillephone N.V., ensuring a safe and fair gaming environment for all our players.

Acceptance of Terms

By accessing Stay, you acknowledge that you have read, understood, and agree to comply with these Terms and Conditions. We reserve the right to modify these terms at any time, and such changes will be effective immediately upon posting. Your continued use of our platform constitutes acceptance of any modifications to these terms.

Eligibility and Account Registration

To use our services at Stay, you must meet specific eligibility requirements. We welcome players from our target markets including Australia, Canada, New Zealand, Norway, Germany, Austria, Denmark, Switzerland, Ireland, Italy, and Slovenia.

Age Requirements

  • You must be at least 18 years old or the legal gambling age in your jurisdiction
  • We reserve the right to request proof of age at any time
  • Minors are strictly prohibited from using our services

Account Registration

When you create an account with Stay, you agree to provide accurate, complete, and current information. Each player is permitted only one account, and we maintain strict policies against multiple account creation. You are responsible for maintaining the confidentiality of your login credentials and all activities that occur under your account.

Restricted Countries and Jurisdictions

Our services at Stay are not available to residents of certain countries due to legal restrictions. We prohibit players from the United States, United Kingdom, France, Spain, and numerous other jurisdictions as specified in our complete restricted countries list. Attempting to circumvent these restrictions may result in account closure and forfeiture of funds.

Financial Terms and Conditions

At Stay, we offer multiple convenient payment methods for deposits and withdrawals. Our minimum deposit and withdrawal amount is A, and we support various currencies including EUR, USD, CAD, AUD, NZD, NOK, and several cryptocurrencies.

Deposit Terms

  • All deposits are processed immediately upon confirmation
  • We accept major credit cards, digital wallets, and cryptocurrency payments
  • Deposit limits may apply based on your chosen payment method
  • We do not charge fees for deposits, though payment providers may apply their own charges

Withdrawal Terms

Withdrawals at Stay are subject to verification requirements and processing times. We maintain withdrawal limits of €4,000 per day, €10,000 per week, and €30,000 per month. Processing times vary by payment method, with e-wallets typically processed within 0-1 hours, while bank transfers may take 5-7 business days.

Bonus Terms and Wagering Requirements

Our Stay platform offers various promotional bonuses, including welcome packages, free spins, and ongoing promotions. All bonuses are subject to specific terms and conditions, including wagering requirements that must be fulfilled before withdrawal.

Welcome Bonus Terms

  • Our welcome package offers up to A,000 plus 350 free spins across five deposits
  • All welcome bonuses require a minimum deposit of A
  • Wagering requirements typically range from 35x to 40x the bonus amount
  • Free spins are credited on specific games as outlined in promotional terms

Gaming Rules and Fair Play

We at Stay are committed to providing fair and transparent gaming experiences. Our platform features over 9,000 games from reputable providers, ensuring random and fair outcomes through certified random number generators.

Game Rules

  • All games operate according to their published rules and paytables
  • We reserve the right to void bets placed due to technical errors
  • Maximum bet limits may apply when playing with bonus funds
  • Certain games may contribute differently toward wagering requirements

Responsible Gaming

Our Stay platform promotes responsible gambling practices and provides tools to help players maintain control over their gaming activities. We offer deposit limits, session time limits, cooling-off periods, and self-exclusion options.

Player Protection Measures

  • Set daily, weekly, or monthly deposit limits
  • Access reality checks and session time reminders
  • Utilize temporary cooling-off periods or permanent self-exclusion
  • Contact our support team for additional responsible gaming assistance

Account Security and Privacy

We implement industry-standard security measures to protect your personal and financial information. Our Stay platform uses SSL encryption technology and maintains strict data protection protocols in compliance with applicable privacy regulations.

Intellectual Property Rights

All content, software, and materials available on our Stay platform are protected by intellectual property rights. You may not reproduce, distribute, or create derivative works from our content without explicit written permission.

Dispute Resolution

Any disputes arising from your use of Stay services will be governed by the laws of Curaçao. We encourage players to contact our customer support team first to resolve any issues. Our support is available 24/7 via live chat and email at support@Stay Casino.com.

Limitation of Liability

While we strive to provide uninterrupted service, Stay shall not be liable for any indirect, incidental, or consequential damages arising from your use of our platform. Our liability is limited to the amount in your account balance at the time of any incident.

Account Suspension and Termination

We reserve the right to suspend or terminate accounts that violate these Terms and Conditions. Reasons for account closure may include fraudulent activity, multiple account creation, bonus abuse, or violation of responsible gaming policies.